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Questions, answered
The questions people ask us first. Anything else, your coordinator answers in English.
General questions
About HospitalTR, the process and your trip.
Do you perform the treatment?
No. We are a coordination agency. A partner hospital or clinic and your surgeon or dentist do the treatment and make every medical decision. We arrange everything around it and stay with you.
Which hospital will I go to?
It depends on your treatment. Each treatment has a partner chosen for that speciality. Your coordinator shares the hospital or clinic and the surgeon or dentist with you after your assessment, before you book anything.
How much does it cost?
Every plan is personal. Send us your details and your coordinator will share a written plan with everything it includes, before you book anything.
Who decides whether treatment is right for me?
Only your surgeon or dentist, after looking at your health history and tests. Sometimes the answer is no, and we tell you so.
Can someone travel with me?
Yes. Tell us early so we can arrange the hotel room and transfers for two.
Will someone speak my language?
Your coordinator replies in English, and an interpreter is with you at the hospital whenever the medical team speaks with you.
Do you arrange travel and the hotel?
We arrange your transfers between the airport, hotel and hospital, and hotel nights around your treatment. You book your own flights; your coordinator tells you which dates to choose.
What happens after I go home?
Your coordinator stays on WhatsApp, passes your questions to your surgeon's team and follows up until you have an answer.
Who sees my information?
Only our team and, with your consent, the partner hospital or clinic that assesses you.
How do I start?
Send us a message on WhatsApp or fill in the short form. A coordinator replies in English and becomes your one contact. Please do not send medical records in your first message; we will ask for what is needed.
Am I a candidate?
Only a surgeon can say. Send us your details and the surgeon reviews them free of charge. If the answer is no, we tell you.
Can I speak to the surgeon before I book?
Yes. Send your questions to your coordinator on WhatsApp; they pass them to your surgeon and bring the answers back to you before you book.
How soon can I fly home?
Usually about a week after arrival, once your surgeon has seen you for a final check and signed you off for travel.
What will I eat afterwards?
The hospital team gives you a staged eating plan in writing before you leave. Your coordinator can pass on any questions about it.
How much does it cost?
Every plan is personal. Send us your details and your coordinator will share a written plan with everything it includes, before you book anything.
Can someone come with me?
Of course. Tell us early so we can arrange the hotel room and transfers for two.
Am I a candidate?
Only an orthopaedic surgeon can say. Send us your details and the surgeon reviews them free of charge. If the answer is no, we tell you.
How long will I stay in Istanbul?
Usually several weeks. Your surgeon sets the length of each phase after reviewing your case, and your coordinator plans your stay around it.
Can I speak to the surgeon before I book?
Yes. Send your questions to your coordinator on WhatsApp; they pass them to your surgeon and bring the answers back to you before you book.
How much does it cost?
Every plan is personal. Send us your details and your coordinator will share a written plan with everything it includes, before you book anything.
Can someone come with me?
Yes, and for a stay this long we encourage it. Tell us early so we can arrange accommodation and transfers for two.
What happens after I go home?
Your recovery and physiotherapy continue at home. Your coordinator stays on WhatsApp and passes your questions to your surgeon's team.
Which procedures can you arrange?
Many aesthetic and plastic surgery procedures, including surgery of the nose, face, breast and body. Tell us what you are considering and the surgeon will advise what suits you.
Am I a candidate?
Only a surgeon can say. Send us your details and the surgeon reviews them free of charge. If the answer is no, we tell you.
How long will I stay in Istanbul?
It depends on the procedure. Often about a week, sometimes longer. Your surgeon sets your plan and your coordinator arranges your stay around it.
Can I speak to the surgeon before I book?
Yes. Send your questions to your coordinator on WhatsApp; they pass them to your surgeon and bring the answers back to you before you book.
How much does it cost?
Every plan is personal. Send us your details and your coordinator will share a written plan with everything it includes, before you book anything.
Can someone come with me?
Of course. Tell us early so we can arrange the hotel room and transfers for two.
Which treatments can you arrange?
Many dental treatments, including implants, crowns and veneers. Tell us what you are considering and the dentist will advise what suits you.
How many visits will I need?
It depends on your plan. Some treatments need one visit, and implants often need two with healing time in between. Your dentist sets the plan after examining you.
Can the dentist look at my teeth before I travel?
Yes. If you have recent dental images, your coordinator will tell you how to share them with the clinic, and your questions go to the dentist through your coordinator.
How much does it cost?
Every plan is personal. Send us your details and your coordinator will share a written plan with everything it includes, before you book anything.
Can someone come with me?
Of course. Tell us early so we can arrange the hotel room and transfers for two.
What happens after I go home?
Your coordinator stays on WhatsApp and passes your questions to the clinic, including anything about care or check-ups.
Request a free assessment
A coordinator replies in English, and a specialist reviews your case free of charge.
Your details
Takes a minute. No medical details needed yet.
Thank you, .
WhatsApp has opened with your details written in. Press send there and your coordinator will reply in English, the way you asked.
